Do you sell on the Internet?
No, we are a "hands-on" business dealing personally with customers from the initial sale through to delivery.
What about delivery?
We offer a free local delivery service
- this means that when we agree to deliver to you, we will (where possible and if required) place all delivered items unwrapped and fully assembled ready for use - larger items may be unassembled to allow access into the customer's property, but we then assemble these products ready for use - FREE of CHARGE.
How long is delivery?
Stock items can be delivered within 3-5 working days - if it is urgent even sooner.
What happens, if you do not have the item in stock and we need something urgently?
Where possible we loan you something and then replace the loaned item(s) with the ordered item(s) when they arrive - FREE of CHARGE.
Do I have to take the day off work for delivery?
No, we deliver during the day and in the evening.
Do I have to buy a bed frame with a mattress?
No, you can buy any mattress or any bed frame separately and usually in a variety of sizes.
Do you sell special size mattresses?
Yes.
Do I have to buy chairs with a table?
No.
Can I buy just 1 chair?
Yes.
Are all your ranges imported?
No, much of our furniture is made for us in the UK - where we use imported ranges we are very selective and, of course, we unpack and place the products ready for use (unless not required).
Our aim is to make the customer happy before we leave - customer care is very important to us!
Where are your wardrobes, chests and beds?
These are located mostly in the 2 showrooms behind the front showroom.
We have searched the Internet and several shops for a particular product but cannot find it. What shall we do?
Come and talk to us - if we can help we will.
Do you put everything you do on display?
No, despite having 3 showrooms we simply cannot display all ranges of furniture we do, or all the options available within the ranges.
If there is something particular you are looking for we may be able to help - but only if you ask us!
We bought some furniture from you 10 years ago but recently had an accident and damaged it. Can we contact you for advice on how to repair it?
Yes, bring us details of your purchase and we will do our best.
We bought some furniture from somebody else who is no longer in business and we need to match it. Can you help us?
Bring us details and we will do our best to advise you on any options available.
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